• We are seeking a Partner Relations & Sales Specialist to join our team, focusing on merchant acquisition and relations. As a marketplace, viravira.co operates in a two-sided market, serving both renters and boat owners. Our merchant team is dedicated to managing and expanding our boat owner portfolio. In this role, you will assist senior managers in maintaining and growing this portfolio while ensuring boat owners feel valued and supported.

What you'll be doing:

• Acquire new boat owners and facilitate their onboarding through the website, phone, or email.
• Prepare and monitor boat owner and listing KPIs, reporting to management     
• Improve processes to enhance product listing efficiency.
• Provide support to the sales team as needed.
• Manage price update processes.
• Channel feedback from boat owners to the product team to improve merchant-related processes.
• Conduct market research to identify potential boat owners.
• Organize and participate in industry events, exhibitions, and networking activities to promote viravira.co and acquire new partners.
• Periodically visit merchants in coastal areas.
• Provide training and support to boat owners on effectively using the platform.
• Oversee the execution of contract processes for merchants.

Degree

• BS degree in a related field.

Language

• Excellent command of the English language.
• Professional proficiency in additional major languages such as German, French, Spanish, Greek, Italian, Russian, Dutch, and Croatian is a big plus.

Experience

• 3+ years of experience in sales, customer support, or merchant relations, preferably in the tourism sector.
• Knowledge of the yacht charter industry and its dynamics is a plus.

Tools

• Familiarity with Microsoft Office Word, Excel and PowerPoint.
• Working knowledge with CRM tools, such as Zoho.

Soft skills

• Positive, professional, and outgoing personality with the ability to work both in a team environment and directly with clients.
• Enthusiasm and a strong desire to learn and succeed in business development and sales.
• Excellent written and verbal communication skills.
• Strong ability to be flexible and multi-task.
• Comfort with a fast-paced environment.

Other Requirements (If any)

• No travel restrictions.