We are looking for an 'Export Operation Representative' who will regularly monitor Air Freight operational processes and provide a stream of information about details/updates to internal and external customers. 

Your Tasks:

• Provides communication and coordination between internal service providers (airlines, suppliers, customs   agents, airport offices, insurance companies etc.) and foreign offices for their customers.  
•  Manages the transactions towards operations with foreign offices.  
•  Visits acquired customers regularly in order to improve relationships. 
• Works in a coordination with sales teams and supports them for new & acquired customers.  
• Takes actions for finding solutions about possible hitches rapidly and meeting customer expectations &   satisfaction. 
•  Keeps in communication with airport offices in order to organize realization of operation smoothly.  
• Creates export shipments from the local TMS.

Your Profile:

• Bachelor’s degree (Preferably in Logistics, Business Administration etc.)   
• 1-3 years of experience in related business ( customer services) or similar positions
• Has a good command of Office Programs user experience   
• Good command of written and spoken English
• DGR certificated is plus  
• Based in İstanbul

(*) Equal Opportunity Employer: 

At DB Schenker we are proud of our diverse workforce and we are committed to enhancing it further. Therefore, we welcome all applicants, regardless of gender, age, disability, nationality, religion, or sexual orientation.