GENEL NİTELİKLER VE İŞ TANIMI

To be assigned at our Tuzla location firm; We are looking for a "Key Account Manager"

Job description:                                                                                         

·      - Building and maintaining strong relationships with key clients, understanding their business needs, and ensuring their satisfaction with products or services

 - Developing and executing strategic account plans to drive growth and maximize revenue from key accounts

 - Acting as the primary point of contact for key clients, addressing their inquiries, resolving issues, and proactively identifying opportunities for upselling and cross-selling

- Conducting regular business reviews and performance analyses for key accounts, providing valuable insights and recommendations to enhance client partnerships

 - Negotiating contract renewals and pricing agreements, ensuring mutually beneficial terms for both the company and key clients

 - Identifying new business opportunities within existing accounts and strategizing to expand the company's footprint in the market

  - Analyzing competitor activities and market dynamics, adjusting account strategies accordingly to maintain a competitive advantage

  - Keeping track of key performance indicators (KPIs) and key account metrics, using data-driven insights to measure success and drive continuous improvement

 - Follow up customer needs, competitors and prices for responsible areas, be aware of new improvements

 - Cooperate with all entities, associates and other teams of the global corporate Enterprise

  - Prepare and present the reports about sales processes

 - Prepare the annual sales targets, follow ups on a monthly basis and submit regular reports about sales

  - Providing new projects to the company and supporting the business development process

 - Identifying and developing new business segment/customer in line with / to meet company target

 - Staying updated with industry trends and market developments, anticipating changes in clients' needs, and tailoring solutions to meet evolving requirements

Qualifications:

·        5-10 years of experience in the field key account management

·        Improved teamwork , effective communication, analytical thinking and problem solving skills

·        Bachelor's degree in Engineering

·        Advanced knowledge of spoken and written English language

·        Good knowledge of SAP and MS Office applications

·        Familiarity with CRM tools (eg. Salesforce) would be a plus